#1111 Competing with AI

Last week, I had a nice breakfast with a friend. He shared with me that he is using Chat GPT a lot. He then demonstrated. He asked Chat to write an email to me, telling me what an excellent time he had at breakfast and how he’d love to do it again soon. In a millisecond, Chat wrote the email. Then, my friend asked the AI program to make the email more business-like.  Again, Chat revised the email in the blink of an eye. He then said, “Make it more friendly and warm.”  The language immediately changed to a familial text of congeniality. This was amazing, yet my friend demonstrated about one trillionth of what this inchoate technology will become.

If you want to remain relevant in the age of AI, you’d better become exceptionally good at connecting with people.

No matter how much Linked In uses artificial intelligence to bolster my connections, it won’t replace breakfast with Louis. It won’t replace the condolences I offer a co-worker who lost his cat or the deep connection I fostered while listening to a CEO talk about the issues she is experiencing with her sales team.

You and I will never keep up with all of the technology. We’ll use some of it and wish we knew more of it. It will think faster than we can and access historical information like we can remember our first kiss. But what it won’t do, ever, is face another machine, heart to heart, make soft eye contact, and forge a deep, personal, HUMAN connection.

Get good at what AI can’t get good at. Get good at people.

Own Your Sales Gene…