#741 Did you just hijack my conversation?

Posted by frank December - 19 - 2016 - Monday

Another reminder: Crafting a motto for next year needs to happen now. My cousin Steve turned me on to creating a motto that articulates some of my intention for the year. Some of you have adopted this practice as well. If you haven’t I encourage you to do so. I am happy to help with this so reach out if you want to kick some ideas around.

I called someone last week to tell him some news about me and get his opinion about something I am working on. I had hardly uttered a sentence when a word I used triggered a thought in his mind and he began a discourse about his life and all of the bothersome bits that were rankling him at the moment. It may have been five minutes but it felt like twenty. I honestly can’t tell you much about what was said because I wasn’t listening. I just kept thinking, “Did you just hijack my conversation? Didn’t I call YOU to speak about something that was on MY mind? I never did get to tell him what that was.

Listening is an awesome and underutilized skill.

Relating is a good thing. It’s nice to show understanding by matching something you’re told with something you’ve done or feel but good listeners follow that up with a question that prompts the speaker to continue with his subject.

There are two quotes, relating to this, that I love.
“No one cares what you know until they know that you care.”
And my favorite is “No one ever said, I hate that guy! All he ever does is listen to me!”

2016 Motto: Notice what’s good and raise a flag over it!

One Response to “#741 Did you just hijack my conversation?”

  1. Tim Coyle says:

    I call them one-uppers. You talk to them and instead of listening they tell you a story of their life which of course they feel is more important.

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