Joe and I have been business associates for about twenty five years. Our relationship has transcended business and through our friendship I have learned what a quality person Joe is.
I mention this because last week Joe was entertaining a member of his company who was visiting New York from Europe. Joe asked if he could bring the man in to see me since the purpose of his trip was to interview customers in the US.
What I want to relate here has nothing to do with the meeting and everything to do with a recurring theme here on weekly thought; listening.
When Joe stepped out of the room for a moment his guest, Valentine, said to me. ‘Thank you for allowing me to come and visit.” I wanted to make it clear to him that Joe was the reason he was there because this guy worked for the home office and I wanted to “Hoist Joe’s flag” a bit if I could. So I said, “No problem Valentine, I would do anything for Joe as, I’m sure, most of his customers would.” Valentine looked at me and smiled and while his English was pretty damn good, he said something with his quaint accent, and slightly improper choice of words that captured the essence of good listening. He said, “Yes I understand. Joe is a terrific guy. When I talk to him he listens like he is really interested. Not like a trick, but really.” I surreptitiously took a note so I could share it with you. “He is interested; not like a trick, but really.”
Kinky Freidman once said, ‘If you could fake sincerity you’d rule the world.” That line always made me laugh because the definition of sincerity is that it isn’t faked!
That’s what Valentine meant when he complemented Joe and I can attest to his assessment. Joe does listen with genuine interest. That’s a big part of what makes him the number one ranked rep at his company and a man with a life rich with good friends and good relationships.
This week, listen with sincere interest…NO TRICKS!
2014 Motto…“Mindful in Every Moment and Grateful for Every Day”