On the first day that I posted a job on Craig’s list for a new receptionist I received close to 300 resumes and had over 60 messages in my voicemail. That’s a lot of reading and listening so I had to develop criteria to sort through them quickly. I decided that if a candidate simply forwarded their resume but wrote nothing in the body of the email, they were put aside without reading. As I went through the 50+ phone messages if I heard “I seen your ad on Craig’s list” I hit delete. If I heard a dull, lifeless voice, I hit delete. What remained after the first pass were about 30 candidates, roughly 10 percent of those who’d applied.
There may have been some gems in those forwarded resumes and some of the folks on the phone may have been upbeat, personable people who were distracted for a moment when they made the call, but as Samuel Jackson said to John Travolta in Pulp Fiction, “And sewer rat might taste like pumpkin pie but I wouldn’t know it because I’d never eat the filthy__________.”
Always give more than is expected; under promise, and over deliver. Don’t aim to satisfy, strive to delight. Always focus on the task at hand and bring your A game to every important encounter. Employers, clients, coaches, judges and potential mates are constantly using their own criteria (similar to mine) and sorting through applicants to choose the right one.
2014 Motto: Mindful in Every Moment and Grateful for Every Day